One-On-One Coaching (O³C)

Primo Solutions’ One-On-One Coaching (O3C) consists of individualized coaching sessions geared to provide feedback on current mystery shops and combat “speed sales presentations.” It ensures critical components are immediately implemented to achieve a successful mystery shopping program through continued practice and application of newly acquired techniques.

The Primo trainer will meet with individual agents for a pre-determined amount of time, “plug in” and sit side-by-side while individuals take calls and guide prospects through real-life selling. After each call, positive behaviors are highlighted, and missed opportunities identified in order to create an action plan for future presentations.

O³C Benefits

• Individualized feedback
• Increased awareness of natural abilities
• Effectively overcome objections
• Identify strengths and reinforce positive behaviors
• Identify opportunities for improvement in a manner that motivates positive changes
• Increased closing ratios

Group Training

Salespeople come from a variety of backgrounds and experience.  Throughout our lives, we are fortunate to be surrounded by intelligent people who pass along their success stories and experiences.  As a result, we learn a little bit about many things.

No matter what business you are in, who your customers are, or what the size of your business, the fact is that you need a solid sales training program. Primo Solutions Group Training will provide a consistent training base that provides a solid sales foundation.  Our sales training courses are designed to achieve your organizational goals by giving your sales team an extraordinary competitive advantage by teaching them to sell differently.

Training Benefits:

• Learn to build lasting relationships
• Consistent sales process company-wide
• Build value in your product and service
• Increase closing ratios
• Effectively overcome objections