Primo Solutions is a sales training and consulting firm with a unique and customized approach that focuses on long-term census growth. When it comes to building and maintaining successful senior living communities, implementing effective and consistent sales techniques that drive occupancy growth are vital. We’ll work closely with you to assess the current standings of your company by reviewing the practices of your sales and marketing team and your customer service. We will then be able to provide professional recommendations for improvements and will implement training that is customized to your needs.
Our services include leadership training, customer service training, and sales and marketing training. We offer one-time or on-going training and coaching for your entire staff as well as on an individual basis. Regardless of the level of care you offer – Independent Living, Assisted Living, Skilled Nursing, Long Term Care, Continuing Care Retirement Community (CCRC), Home Health, etc. – we can help increase your closing ratios. Whether you manage a portfolio of communities across the company, operate a single community, or in pre-development/start-up phase, Primo Solutions will provide a customized solution based on your current needs and goals.