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Create a Sales Culture in your Organization

Create a Sales Culture in your Organization

by Mike Miller | Books, General, Mystery Shopping, Training and Coaching

Creating a Sales Culture What does the word “combat” have in common with creating a sales culture? The word “combat” in any context sounds harsh, right?  As a result, when I speak at senior living conferences, I am frequently asked to change...
Mystery Shopping Statistics in the Senior Living Industry

Mystery Shopping Statistics in the Senior Living Industry

by Mike Miller | General, Mystery Shopping, Training and Coaching

It’s safe to say that in most industries, trends are fluid and continuously change over the course of time.  However, there always seems to be an exception to the rule.  The senior living industry is that exception.  Narrowing it down even more, the sales process and...
Sales Training – Critical or Just Another Option

Sales Training – Critical or Just Another Option

by Mike Miller | General, Training and Coaching

Sales Training – Critical or Just Another Option In today’s extremely competitive business environment, having any advantage over the competition is useful and critical. One of the most important tools that a company can have to ensure that stay one step ahead is a...
Stop Selling and Start Caring-Sales Training for Senior Housing

Stop Selling and Start Caring-Sales Training for Senior Housing

by Mike Miller | Training and Coaching

  Your Approach to Sales Training What is your current approach to sales training? If you are like ninety percent of the sales force out there, your focus is on the bottom line. You are seeing every person who walks through the door as a dollar sign. This is the...
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