623.476.7258 info@primosolutionsllc.com
Primo Solutions - Experts in the Senior Living Industry
  • Home
  • About Us
  • Services
    • Mystery Shopping
    • Digital Comment Cards and Online Surveys
    • Call Tracking and Recording
    • Training and Coaching
    • Speaking
  • Book Store
  • Contact
    • Contact Us
    • Contact Us (Shoppers)
  • Mystery Shoppers
    • Shopper Registration
    • Beware of Scams
  • Blog
Select Page
Annual Surveys – Are they Enough

Annual Surveys – Are they Enough

by Mike Miller | Digital Comment Cards, Employee Engagement, General

Annual Surveys – Are they Enough What is your ROI? No doubt you’re familiar with the annual employee survey. Heck, you’re probably more than familiar. You’ve probably helped execute and manage the process more times than you would like to remember.  There is...
The Pulse Digital Comment Card – Employee Feedback

The Pulse Digital Comment Card – Employee Feedback

by Mike Miller | Digital Comment Cards, General

Employee Engagement is so important.  Research shows it cost 2x-3x a person’s salary to replace them.  The main reason employees leave organizations is because they feel under-valued and under-appreciated.  Most companies in the industry conduct an annual satisfaction...
The Secret to Why 23% of Prospects Moved In

The Secret to Why 23% of Prospects Moved In

by Mike Miller | Digital Comment Cards, General

THE SECRET Before we reveal the secret to why these prospects moved into the particular community, we must first provide a little background history. About a year ago, we rolled out our Digital Comment Cards (DCC) service. Although there are a multitude of DCC types,...
How Loyalty Affects the Bottom Line

How Loyalty Affects the Bottom Line

by Mike Miller | Digital Comment Cards, General

LOYALTY AND EMOTION Loyalty. This is a small word that carries a huge punch. Yet, we have mishandled it so much on a daily basis, we have practically turned it into a cliché. There are countless definitions of the word “loyalty”, and if you take it a step further and...
The One Question Every Organization Should Ask

The One Question Every Organization Should Ask

by Mike Miller | Digital Comment Cards, General

THE MEASURING STICK If the senior living industry was being graded on Customer Satisfaction and the measuring stick was whether they conducted their annual surveys, then it is probably safe to assume that the industry would earn an acceptable score. However, if the...
The Main Challenge Facing Organizations Today – Employee Engagement

The Main Challenge Facing Organizations Today – Employee Engagement

by Mike Miller | Digital Comment Cards, General

Employee Engagement It was not so long ago that if you brought up the words “employee engagement” in a meeting, people would look at you like you were growing a third eye out of your head. However, today it is one of the biggest challenges in our organizations and has...

Request a Free Quote or More Information

[contact-form-7 id="1013" title="Free Quote"]

Book



preview-book

Excited to get started?

Request a Quote

OUR COMPANY

Home

About Us

Services

Book Store

Contact Us

SERVICES

Mystery Shopping

Training

Digital Comment Cards

Call Tracking and Recording

Speaking

CONTACT US

Primo Solutions

Email

Phone – 623.476.7238

Contact Us