by Mike Miller | General, Mystery Shopping, Training and Coaching
Mystery Shopping Alone is not Enough How many times have you lost a client because mystery shopping did not change their current state? Has the client ever stated, “We expect to see an impact if you plan to renew our contract”? Many times, our clients expect us to...
by Mike Miller | General, Training and Coaching
Selling is a Numbers Game – Or is it? The numbers don’t lie, but are they hiding the real truth? “If I can just get more leads, I can close more deals.” If I had a dollar for every time I heard these words come out of a salesperson’s mouth, I could start...
by Mike Miller | General, Training and Coaching
The feeling is contagious Can you feel it? The first step in selling is feeling successful. You can’t lead a cavalry charge if you think you look funny sitting on a horse. Salespeople who feel successful help everyone around them share those feelings. That develops...