by Mike Miller | Books, General, Mystery Shopping, Training and Coaching
Creating a Sales Culture What does the word “combat” have in common with creating a sales culture? The word “combat” in any context sounds harsh, right? As a result, when I speak at senior living conferences, I am frequently asked to change...
by Mike Miller | General, Mystery Shopping, Training and Coaching
It’s safe to say that in most industries, trends are fluid and continuously change over the course of time. However, there always seems to be an exception to the rule. The senior living industry is that exception. Narrowing it down even more, the sales process and...
by Mike Miller | General, Mystery Shopping
Brookdale Senior Living Inc. selects Primo Solutions, LLC as their Preferred Mystery Shopping Provider. Brookdale Senior Living, the largest provider of senior housing in the United States, recently selected Primo Solutions, LLC as their preferred Mystery Shopping...